Allen Computer Tech

Home & Small Business Computer Repair for Oklahoma City

Windows 8 Upgrade

by Joshua - January 20th, 2015

Needing help understanding the Windows 8 Start Screen?  Migrating your information from an obsolete Windows XP computer to Windows 8, and other issues.  I can help!  Give me a call!

Cryptowall / Cryptolocker

by Joshua - January 20th, 2015

Backing up your files isn’t just about avoiding loss when your hard drive crashes anymore.  Malware can infect your computer, encrypt your files, and lock you out from your information on your hard drive, and other files your computer can access and write to.

Listen to this story from PRI’s The World: http://www.pri.org/stories/2015-01-05/what-ive-learned-after-my-mom-got-hacked-and-her-data-held-ransom

Lost your laptop?

by Joshua - January 20th, 2015

There are some great ideas in this article from the Guardian about losing your laptop:

‘Having your laptop stolen is traumatic. Here’s what I learned’ – http://www.theguardian.com/technology/2015/jan/20/laptop-stolen-what-i-learned

Updating Adobe Reader

by Joshua - April 16th, 2010

Please note, as of April 16th, 2010, the current version of Adobe Reader is 9.32.

Adobe Reader is a popular free PDF file viewing program.  Many people need this program installed on their computer to view PDF files which are used for forms, software manuals, and other documents.  Adobe releases updates to this program that have new features, or to patch security holes.  When you install Adobe Reader 9, it also installs a program that will periodically check for updates.  If it finds one, you may see the following displayed in your Windows taskbar.

Adobe Reader - Taskbar Update

Adobe Reader - Taskbar Update

If you want to manually check for an update, you can open Adobe Reader, click on Help, then ‘Check for Updates’.

Adobe Reader - Check for Updates

Adobe Reader - Check for Updates

If you are not running the latest version, you should see a screen similar to the following, it may prompt you to ‘Download‘ first.  If not, simply click on ‘Install.’  If you still have Adobe Reader open, then close it at this time.  If you are running Windows 7, the User Account Control box may appear.

Adobe Reader Updater - Click on 'Download' or 'Install'

Adobe Reader Updater - Click on 'Download' or 'Install'

When completed, you will see a box asking you to reboot your computer.  Close out any other programs you have open, and then click on ‘Restart Now.’

Adobe Reader Update - Click on 'Restart Now'

Adobe Reader Update - Click on 'Restart Now'

After your computer is done rebooting, you can check to see which version of Adobe Reader is currently installed by clicking on Help, then ‘About Adobe Reader 9’.  A red box will appear listing the version you are currently running.

Adobe Reader - About

Adobe Reader - About

Downloading Adobe Reader 9

by Joshua - April 16th, 2010

Please note, as of April 16th, 2010, the current version of Adobe Reader is 9.32.

Adobe Reader is a popular free PDF file viewing program.  Many people need this program installed on their computer to view PDF files which are used for forms, software manuals, and other documents.  Adobe Reader used to be called Adobe Acrobat until version 6 was released.  Today, the Acrobat label just applies to the paid versions of the program which allow you to also create your own professional PDF documents.  Other programs such as: Microsoft Office, OpenOffice, and PDF Creator allow you to create basic PDF files.  If you want to create forms for online distribution, you may want to look into the full featured Adobe Acrobat.  But enough about the history, let’s look into how you can get Adobe Reader!

First, let’s find out if you have Adobe Reader already installed:

  1. Click on the ‘Start‘ button in Windows XP, which is just the Windows logo in Vista and Windows 7.
  2. Then click on ‘Control Panel‘.
  3. If you are using Windows XP, click on ‘Add or Remove Programs‘.  If you are using Windows Vista or 7, click on ‘Programs and Features
  4. Look for Adobe Reader.  If your version is older than 9, then we can continue.  If you see Adobe Reader 9 or higher, then you just need to update Adobe Reader, which is a different article.  If it lists multiple older versions, uninstall them all.  (If you see Adobe Acrobat Standard or Professional, leave it installed!  That’s the paid version!)
  5. If you did have to uninstall an older version, restart your computer before continuing.

You can download the Adobe Reader from the Adobe Reader websiteNotice that there is a link to also install McAfee Security Scan, or Google Toolbar.  I would recommend against installing it by removing the check mark so it is clear, as in the picture below. The Adobe Reader website looks like this as of April 16, 2010.

Adobe Reader - Website

Adobe Reader - Website

When you click download, you may receive a notice at the top of the website depending on which Internet Browser you are using, Windows Internet Explorer,or Mozilla Firefox.

Windows Internet Explorer - Adobe Toolbar

Windows Internet Explorer - Adobe Toolbar

Mozilla Firefox - Adobe Toolbar

Mozilla Firefox - Adobe Toolbar

In either case, if you disregard that message and look below, you see the message: “Thank you. Your download will start automatically.  If it does not start, click here to download.”  Go ahead and click the ‘click here to download’ link.  You will a box asking you where you want to save the file.  Once again, the box is different depending on if you are using Windows Internet Explorer, or Mozilla Firefox.  Select Save, and wait for the file to download.

Windows Internet Explorer - Download Adobe

Windows Internet Explorer - Download Adobe

Mozilla Firefox - Download Adobe

Mozilla Firefox - Download Adobe

If you are running Windows XP, the file probably saved to your Desktop.  If you are using Windows 7, it probably saved to your Downloads folder, which you can access by clicking on the Windows Start Orb, then ‘Downloads’.  It should look similar to the icon below.  If you are running Windows XP, you will not see the Windows Shield overlaid on it, that is a Windows 7 feature informing you that you will need Administrative rights to install the program.  Double-click to start the installation.  if you are running Windows 7, the User Account Control box will ask you to confirm your action.

Adobe Reader Setup File

Adobe Reader Setup File

You will first see the Adobe Setup start processing, then see a prompt asking you where you want to install Adobe Reader, click on ‘Next‘.  It will then ask if you are ready to install, click on the ‘Install’ button to continue.

Adobe Reader - Setup Processing

Adobe Reader - Setup Processing

Adobe Reader - Setup Folder - Click on 'Next'

Adobe Reader - Setup Folder - Click on 'Next'

Adobe Reader - Setup - Click on 'Install'

Adobe Reader - Setup - Click on 'Install'

You will Adobe Reader Setup start to install, depending on the speed of your computer, this can take up to several minutes.  When finished, click on the ‘Finish’ button and you’re done with the installation!

Adobe Reader - Installing

Adobe Reader - Installing

Adobe Reader - Setup - Click 'Finish'

Adobe Reader - Setup - Click 'Finish'

On your desktop, you will now see the Adobe Reader icon, and PDF files will either look like icon on the right, or a mini-preview of the document, with the Adobe Reader icon overlaid on the preview in the right bottom side.  The first time you open Adobe Reader you will be asked to read and accept the license agreement.

Adobe Reader - Icons

Adobe Reader - Icons

You’re done installing Adobe Reader!  Now you will want to update it to the latest version, to do, please see the Updating Adobe Reader article.